Privacy Policy
At Coin Rental, we are committed to protecting your privacy and ensuring the security of your personal information.
Table of Contents
1. Information We Collect
We collect various types of information to provide and improve our Coin Rental services:
Personal Information
- Full name, date of birth, and contact information (email, phone, address)
- Driver's license number and expiration date
- Credit card and payment information
- Government-issued identification details
- Emergency contact information
Rental Information
- Rental history and preferences
- Vehicle usage data and GPS location (if enabled)
- Fuel consumption and mileage information
- Incident reports and insurance claims
Technical Information
- IP address, browser type, and device information
- Website usage data and cookies
- Mobile app usage and device identifiers
- Communication preferences and interaction history
2. How We Use Your Information
We use your information for the following purposes:
Service Provision
- Processing and managing your rental reservations
- Verifying your identity and eligibility
- Processing payments and managing billing
- Providing customer support and assistance
Communication
- Sending reservation confirmations and updates
- Providing important service notifications
- Responding to your inquiries and requests
- Sending marketing communications (with your consent)
Business Operations
- Improving our services and customer experience
- Conducting market research and analytics
- Fraud prevention and security measures
- Compliance with legal and regulatory requirements
3. Information Sharing
We may share your information in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us in:
- Payment processing and financial services
- Vehicle tracking and fleet management
- Customer support and communication
- Marketing and advertising services
- Data analytics and business intelligence
Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Investigate fraud or security incidents
- Enforce our terms of service
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
4. Data Security
We implement comprehensive security measures to protect your personal information:
Technical Safeguards
- SSL encryption for all data transmissions
- Secure data centers with 24/7 monitoring
- Regular security audits and vulnerability assessments
- Multi-factor authentication for internal systems
Operational Safeguards
- Employee training on data protection best practices
- Strict access controls and need-to-know basis
- Regular backup and disaster recovery procedures
- Incident response and breach notification protocols
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
Types of Cookies
- Essential Cookies: Required for basic website functionality
- Performance Cookies: Help us analyze website usage and improve performance
- Functional Cookies: Remember your preferences and personalize your experience
- Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
Managing Cookies
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality. You can:
- Accept or reject cookies when prompted
- Delete existing cookies from your browser
- Set your browser to notify you when cookies are being sent
- Disable cookies entirely (may impact functionality)
6. Your Rights
You have several rights regarding your personal information:
Access and Portability
- Request a copy of your personal data
- Receive your data in a machine-readable format
- Transfer your data to another service provider
Control and Correction
- Update or correct inaccurate information
- Request deletion of your personal data
- Opt-out of marketing communications
7. Data Retention
We retain your information for as long as necessary to provide services and comply with legal obligations:
- Account Information: Retained while your account is active plus 7 years
- Rental Records: Kept for 7 years for legal and insurance purposes
- Payment Information: Stored for 3 years or as required by financial regulations
- Marketing Data: Retained until you opt-out or for 2 years of inactivity
- Website Usage Data: Typically deleted after 2 years
8. Children's Privacy
Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Parents and guardians can:
- Review any information we may have collected about their child
- Request deletion of their child's information
- Refuse to allow further collection of their child's information
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:
- Adequacy decisions by relevant authorities
- Standard contractual clauses approved by regulatory bodies
- Binding corporate rules for intra-group transfers
- Your explicit consent where required
10. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
Mailing Address
Coin Rental Privacy Department5396 North Reese Avenue,
Fresno CA 93722
United States
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the updated policy on our website
- Sending email notifications for material changes
- Displaying prominent notices on our website
Your continued use of our services after changes become effective constitutes acceptance of the updated policy.